How to buy


Order forms and price

Customers have the ability to perform all orders from this website.

Each client is declared with full capacity to use credit cards and that they have sufficient funds to cover all costs resulting from the purchase.

Pressing the "Pay" button during the checkout process, the member states fully and unreservedly accept all of these Terms of Sale.

The data recorded by the moon supplements constitute proof of the transactions made between the ins moon and members of your private community. The moon ons will confirm your order by sending an email.

The contractual information is presented in Spanish language and will be confirmed at the latest at the time of delivery.

The prices of our products are not including taxes and transportation costs.
 


Currently they are:

Purchase amount of € 200 or more, free delivery to mainland and Balearic Islands.

Purchase amount less than 200 + VAT, shipping charges of € 10 + VAT for Peninsula and Balearic Islands.

Regardless of the amount, for other destinations:

   
-Canarias, Ceuta and Melilla: 25 € + VAT

   
-Europe: 40 € + VAT

 

The minimum purchase is € 100 (excluding shipping costs or other expenses).

The supplements moon reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of registration of orders (subject to availability there product), except for an error typographic manifesto.

The products remain the property of the supplier until the moment that there has been full payment of the price.

The moon ons reserves the right to refuse an order for any member with whom it has a dispute.

 

Payment Methods

The moon supplements currently authorizes the making of payments by bank transfer, credit card and cash on delivery, reserving the right to cancel any of these modes at any time or customer.

 
Availability

The moon supplements will do everything possible to please all customers in demand for products.

In case of unavailability of the product after the order has been made the customer will be informed by email of canceling it.


 
Security

For your safety supplements The moon has relied on the system of payment by credit card to a payment gateway.

The bank details entered are encrypted and transmitted securely to servers in the bank and then are verified with the issuing bank to prevent fraud and abuse.

This method of data entry is guaranteed by SSL encryption technology (Secure Socket Layer) -128 bits, one of the systems most advanced and effective protection currently available, thanks to which, no third party will have Internet access to this information to banking data entered by the customer.

Only the Bank has access to those associated with these payment methods bank details so that the moon does not know ons records these data during the payment transaction.

 
Return

In case of receiving defective goods, the customer has 15 days to communicate via email to laluna@ropane.com, attaching the reference and a picture of it to have if we can replenish stock or no stock perform a credit will be deducted from the near order.
 

Warranty

Warranties and after-sales services are governed by Royal Decree 1/2007 of 16 November approving the text of the General Law for the Protection of Consumers and Users. According to this standard, the seller is obliged to deliver to the consumer and user products which comply with the contract, responding against him for any lack of conformity. The consumer and user is entitled to repair the product, its replacement, the price reduction or termination of the contract.
Liability, litigation and applicable law

The supplements moon could not be held liable for breach of contract in case of stock shortage or product unavailability, force majeure, disruption or total or partial strike in particular postal services and transport and / or communications, flood or fire. In case of dispute, the Member shall be addressed in priority to the moon ons for an amicable solution.

Valencia Courts are competent. the general conditions of sale in Spanish language shall be interpreted and made in accordance with Spanish law. Any disagreement which may arise on the occasion of its validity, interpretation or execution will be submitted to the Courts of Madrid, to which exclusive attribution of competence is expressly made.
Modification of the general conditions of sale

The supplements moon reserves the right to modify the general conditions of sale without notice and may change, delete or add content and services provided through the same as the way in which these appear presented or located on their servers .

These changes must be accepted by the user each time you make a purchase effective through the moon-ons page.

Members of the "Private Community of supplements moon" that do not conform with the amendments to the general conditions, must notify and, from the date on which the new version will be effective, should stop using the services The moon ons. In the event any of the terms of the general conditions is illegal or unenforceable shall be null and void and implemented as agreed by the parties and, failing the above in the Spanish Civil Code.